How does a digital invitation work?

You personalize your chosen design and generate your invitation link. Share it with your guests and track RSVPs from your panel.

How much can I customize my invitation?

You can edit the text fields, remove sections you don't need, and add new ones. The design becomes entirely your own.

Is the invitation animated?

Yes. Our invitations are animated and can include optional music.

How does RSVP tracking work?

Your guests confirm attendance through the link. You see every response in your panel in real time.

How long does it take to create?

Choosing a design and editing it takes just a few minutes.

Do I need printing or shipping?

No. Your invitation is shared digitally, with no printing or shipping costs.

Refund and Cancellation Policy

Last updated: 23 July 2026

This Refund and Cancellation Policy applies to the digital invitation creation services offered at https://nousmarions.com (the "Platform"). The services offered through the Platform are provided by Zerda Yılmaz, a sole proprietor trading as "Nous Marions". Purchases are processed by our merchant of record, Polar Software, Inc., whose Buyer Terms also apply to your purchase.

1. Scope of the Service

The Nous Marions platform offers an online service where users can create their own digital invitations by choosing from ready-made templates.

After completing payment, users:

gain access to the user panel
can use the invitation design tools
can create their content themselves
can share the invitation page they have created

The purchased service constitutes digital content and a digital service.

The features offered by the service are limited to the scope explicitly shown in the sample invitations on the Platform and on the pricing page. Before completing a purchase, the user is expected to review the relevant sample invitations to understand the scope and limits of the service. Any additional feature not offered in the sample invitations or not stated on the pricing page (for example, changing fonts, enlarging fonts, adding custom code/components, fully customizing the design, etc.) is not promised by the Platform and falls outside the scope of the service.

2. Activation of the Service

Once the purchase is completed, the service becomes active immediately and can be used through the user panel.

By completing the payment, the user requests and agrees that the digital service be supplied immediately.

3. Right of Withdrawal

If you are a consumer in the European Union, the United Kingdom, or another jurisdiction providing a statutory right of withdrawal for distance contracts, you would ordinarily have a 14-day right of withdrawal. However, under Article 16(m) of Directive 2011/83/EU (and the equivalent rules of other jurisdictions), the right of withdrawal is lost for contracts for the supply of digital content and digital services where performance has begun with the consumer's prior express consent and acknowledgment that the right of withdrawal is thereby lost.

During checkout, you expressly consent to the immediate supply of the digital service and acknowledge that you thereby lose your right of withdrawal. Consequently, once payment is completed and the service is activated, the right of withdrawal no longer applies.

Nothing in this policy affects any rights you may have under mandatory consumer protection law that cannot be waived.

4. Refund Eligibility

Although outside the scope of the right of withdrawal, refund requests may be considered in the following cases:

the service being inaccessible due to a technical fault
the service being unusable due to problems originating from the Platform
duplicate or erroneous payment

Refund requests are evaluated on a case-by-case basis.

5. Cases Where Refunds Are Not Accepted

The following cases fall outside the scope of refunds, and refund requests made on these grounds are not accepted:

Refund requests made after upgrading to a paid package by users who have used the Free Trial. The Platform offers a free trial package before purchase. Through this trial, all core features of the service, the panel interface, and its scope are deemed to have been reviewed in advance. A user who has used the free trial and then purchases a paid package is deemed to have accepted the scope and limits of the service knowingly. The Free Trial is deemed to have been used once the user has logged into the free trial panel at least once and viewed the invitation editing interface.
Claims that a feature not shown in the sample invitations on the Platform or not stated on the pricing page (enlarging/changing fonts, adding custom fonts, fundamentally altering the design, sections, animations, or interactions not present in the sample invitation, etc.) was not provided.
Change of mind after purchase. Because performance of the digital service begins with the consumer's express consent, subjective reasons such as changing one's mind after purchase, expectations differing from what is shown in the sample invitation, not liking the panel enough, or a change in aesthetic preference do not constitute grounds for a refund. The user already has the opportunity to evaluate the service before purchase through the free trial and the sample invitations.
The user entering their own content incorrectly, choosing the wrong package, or choosing the wrong template.
The event date changing, being cancelled, or being postponed.
Outcomes within the user's control, such as the invitation not being shared sufficiently or being viewed by few guests.
Access problems arising from third-party services (internet connection, email service provider, social media/messaging applications, etc.).

By completing the purchase, the user is deemed to have accepted that the features offered by the Platform are limited to the scope shown in the sample invitations.

6. Refund Process

Users who wish to request a refund can contact us at the following email address:

hello@nousmarions.com

Because purchases are processed by Polar as merchant of record, you may also raise payment and refund inquiries directly with Polar, using the support details shown on your purchase receipt. Refund requests are reviewed as quickly as possible, and where approved, the payment is refunded via the original payment method.

As merchant of record, Polar handles refund processing for all purchases. Nothing in this policy limits Polar's ability to issue refunds where required by its own Buyer Terms or applicable law.

7. Invitation Publication Period

Published invitation pages remain online and accessible for as long as the service is operational; they are not automatically taken offline based on elapsed time. If the service is discontinued in whole or in part, users are informed within a reasonable period in advance wherever possible (see the Terms of Service).

8. User Responsibility

Invitation content created through the Platform is prepared by the user. The user is responsible for the accuracy and lawfulness of the content they create.

9. Contact

For refund and cancellation requests or other support matters, you can contact us via:

Email: hello@nousmarions.com

Website: https://nousmarions.com